Chief Cashier

ROLE PURPOSE:

To ensure efficient and smooth cash desk operations, accurate processing and control of cash transactions, compliance with established procedures and a high standard of customer service.

KEY RESPONSIBILITIES:

1. Process cash transactions and accurately record them in the banking system.
2. Handle cash deposits, withdrawals, and foreign exchange transactions.
3. Perform daily reconciliation of physical cash against system balances and resolve discrepancies.
4. Maintain cash books, registers, and required operational documentation.
5. Prepare, verify, and submit internal and regulatory cash reports.
6. Ensure proper safeguarding of cash and valuables.
7. Perform cash desk opening and closing and ensure accurate and timely day-end closing.
8. Ensure compliance with internal procedures, AML/KYC, and applicable regulatory requirements.
9. Coordinate with relevant Bank departments on cash operations and reporting matters.
10. Provide a high standard of customer service.

REQUIREMENTS

Education: University degree, preferably in Finance, Economics, Banking, or a related field.

Experience:

• Minimum 2 years of relevant banking experience in cash operations.
• Practical experience in processing cash deposits, withdrawals, and foreign exchange transactions.

Technical Skills:

• Sound knowledge of cash operations and related control procedures.
• Understanding of applicable regulatory and AML/KYC requirements.
• Experience in daily cash reconciliation and preparation of cash-related reports.
• Proficiency in banking systems and standard PC applications.
• Strong numerical skills and a high level of accuracy when handling cash and transaction documentation.

Soft Skills:

• Strong attention to detail and accuracy.
• High level of responsibility, reliability, and integrity.
• Customer-focused approach.
• Good communication and organizational skills.
• Ability to work effectively under operational pressure.
• Ability to maintain confidentiality and adhere to professional standards.

Preferred Qualifications:

• Previous experience as a Senior Teller or Chief Cashier.
• Experience in handling high-volume cash transactions.
• Familiarity with regulatory reporting related to cash operations.
• Experience in maintaining cash registers, operational records, and supporting documentation.
• Working knowledge of English sufficient for customer communication and understanding internal policies, procedures, and corporate documents in an international banking environment.

• CONDITIONS:

• Location: Almaty, Esentai Business Center

• Employment in accordance with the Labour Code of Kazakhstan

• Medical insurance after probation period

• Paid annual leave: 25 working days

• Health and education allowance

• 2-hour Friday break

• Career growth opportunities