Technical Sales Consultant/Account Manager

Responsibilities:

1. Technical Expertise and Solution Design

• Design and deliver innovative, scalable IT/OT/ET solutions tailored to client needs, ensuring alignment with AITS product offerings and sales strategies.

• Analyze client requirements and develop customized technical solutions that support sales pipeline growth and improve proposal-to-deal conversion rates.

• Provide technical support during pre-sales cycles, including solution demos, Proofs of Concept (PoCs), and proposal development.

• Prepare comprehensive proposals with executive summaries, solution architecture, data flow, BoMs, compliance tables, and relevant technical documentation.

• Collaborate with Partner Managers, Presales Engineers, Sales Teams, and delivery teams to ensure business alignment and smooth handover of finalized solutions.

• Validate technical accuracy of proposals and ensure they meet client expectations and project scope before transitioning to delivery.

2. Partner and Internal Enablement

• Lead client meetings, presentations, and workshops to showcase solutions and engage stakeholders.

• Conduct live product demonstrations, Proof of Concept (PoC) scoping, and respond to technical inquiries.

• Perform site visits and technical surveys to gather client requirements and assess solution fit.

• Leverage technical expertise during negotiations to clarify benefits, drive solution adoption, and support upsell/cross-sell opportunities.

• Deliver technical training sessions, workshops, and enablement programs for partners and internal teams.

3. Proposal and Documentation

• Ensure all solution designs and proposals adhere to compliance standards and technical accuracy.

• Draft compliance documents, technical write-ups, and solution proposals.

• Define scope of work for service offerings and ensure clarity for delivery teams.

• Maintain a centralized repository for DEMO materials and technical documentation.

• Ensure proposals clearly articulate technical value and align with AITS revenue objectives.

4. Collaboration and Stakeholder Management

• Work closely with cross-functional teams, including Sales, Marketing, and Product, to ensure business and technical alignment.

• Build and maintain strong relationships with partners and customers to enhance collaboration and engagement outcomes.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.

• Minimum of 8 years of experience in solution architecture, pre-sales, or related technical roles.

• Expertise in IT/OT technologies, enterprise software, and digital transformation solutions.

• Familiarity with AVEVA Operation solutions, AVEVA PI (preferred).

• Proven track record of designing and delivering scalable, innovative solutions in complex environments.

Key Competencies

• Analytical Thinking: Strong problem-solving skills to translate business needs into technical solutions.

• Collaboration: Excellent interpersonal and teamwork skills for cross-department collaboration.

• Communication: Strong verbal and written communication skills for engaging with partners and customers.

• Technical Proficiency: Expertise in solution design, hardware/software integration, and proposal writing.

• Training and Enablement: Ability to design and deliver effective technical training programs.

• Client Communication: Ability to explain complex technical concepts to non-technical stakeholders, and Ability to translate technical features into client-centric value propositions that drive deal closures.

• Detail-Oriented: Ensure accuracy in proposals, BoMs, and compliance documentation.

• Market Awareness: Knowledge of industry trends and competitor offerings.

Working Conditions

• Full-time role based in Kazakhstan, Astana.

• Requires flexibility for travel to partner sites or customer locations as needed.

• Primarily office-based with regular interaction with internal teams and external partners.

• Occasional extended hours to meet deadlines or support critical customer engagements.

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