Education operations associate

Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses, citizens, and support law enforcement operations.

Group-IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.

YOUR MISSION

1. Content Production & Management

• SME & Trainer Collaboration: Partner with Subject Matter Experts, methodologists and trainers to organize the content creation process and develop accompanying materials.
• Content Production: Support content production process including visuals preparation, SCORM development and using AI-tools for content production.
• Catalog Maintenance: Actively manage the content lifecycle; coordinate with developers to track and push for timely content updates, ensuring the course catalog remains current and relevant.

2. LMS Administration

• System Administration: Serve as the administrator for the Learning Management System, managing user permissions, course structures, learner enrollment, live-sessions organization and reporting.
• Content Publishing: Upload, organize, and publish a variety of learning materials, ensuring they are accessible, properly indexed, and tagged.
• Media & Branding: Manage media assets, collaborate with the design team to update course branding, banners, and landing pages on LMS to match company standards.

WHAT WE ARE LOOKING FOR

• Experience: Program Coordinator or LMS Administrator role.
• Project Management: Strong organizational skills with the ability to manage multiple workflows simultaneously.
• Communication: Good written and verbal communication skills for internal and external stakeholder communication.
• Technical Aptitude: Comfortable with video conferencing, video editing, generative AI, file management tools.
• LMS Expertise: Hands-on experience as an administrator for LMS.