Department Manager (Management of Allocation/Replenishment department in Logistics) in H&M

Responsibilities:

• Strategically plan, lead, and monitor performance of department operations with regards to efficiency, service, and cost.
• Manage the department budget and cost efficiency targets, ensuring alignment with Logistics financial goals through monthly reporting.
• Identify cost improvement opportunities in area of responsibility and Logistics in total.
• Align department planning with DC (Distribution Center) capacity, including related reporting and seasonal volume forecasting.
• Ensure stock accuracy through inventory counts and regular audits; lead investigations for discrepancies and establish preventive actions.
• Implement and maintain a loss prevention framework within the DC, including shrinkage monitoring, investigation procedures, and preventive action plans.
• Implement and monitor DC HSE KPIs (incident rate, safety training completion, compliance rate) and ensure corrective actions for deviations.
• Plan and manage department staff according to capacity needs and forecasted requirements.
• Ensure accurate data flow between DC systems (WMS/ERP) and cross-functional teams (Merchandising, Finance, Sales) to support integration and reporting accuracy.
• Manage relationships with service providers to ensure service level agreements are met and costs are controlled.
• Oversee recruitment, training, and development of new and existing staff.
• Conduct performance evaluations and establish clear development plans for warehouse staff.

• Minimum 1–3 years of managing people;
• Experience in transport or warehouse logistics;
• English speaking (Pre-Intermediate as a minimum);
• Excelent understanding of local DC operations, specifics,and capabilities

• The terms are discussed during the interview.