National Key Account Manager (International FMCG company)

We are looking for an experienced NKAM to drive the development and execution of customer and channel strategies for key national accounts. This role is responsible for building long-term partnerships with major retail customers, managing commercial investments effectively, leading a high-performing team and delivering sustainable growth in sales, market share and profitability.

Key responsibilities

• Develop and implement strategic and tactical plans for national key accounts aligned with business objectives.
• Build, strengthen, and maintain long-term relationships with major retail customers and key stakeholders.
• Lead Joint Business Planning processes and develop annual customer business plans.
• Identify new growth opportunities and translate customer needs into actionable business initiatives.
• Collaborate cross-functionally with Commercial, Marketing, Supply Chain, Finance, and other departments to drive business performance.
• Monitor customer, channel, and consumer trends and develop initiatives to capture market opportunities.
• Manage trade investment and customer budgets effectively to ensure maximum return on investment.
• Lead commercial negotiations and resolve customer challenges in a dynamic business environment.
• Identify, implement, and share best practices across key accounts.
• Conduct regular market and customer visits to ensure strong execution and identify regional opportunities.
• Develop team capabilities through coaching, mentoring, and performance management.
• Requirements
• Bachelor's degree in Business, Management, Finance, Engineering, or a related field.
• Proven sales experience within the FMCG industry.
• Minimum 3-5 years of experience in people management and leadership roles.
• Strong expertise in Key Account Management and modern trade channels.
• Demonstrated ability to build high-level customer relationships and influence decision-makers.
• Excellent negotiation, communication, and presentation skills.
• Strong analytical and commercial acumen with a results-driven mindset.
• Effective problem-solving and decision-making capabilities.
• Advanced user of Excel and PowerPoint.
• Advanced English language skills.