Dispatcher Assistant/Updater, USA trucking company

Engagement type: Independent contractor services agreement — this is not employment Location: Remote Coverage window: Monday-Friday, 7:30 AM — 5:00 PM EST (New York City Time) Compensation: Per driver covered, paid monthly + bonuses for load bookings
We are looking for track-and-trace support across its active freight. You will keep loads visible and on schedule — confirming driver status, monitoring ETAs, and keeping brokers and customers updated — working alongside the company’s dispatch function.
You will operate as an independent business under a written contractor agreement.
This is Dispatch Assistant/ Updater Position.
at least 1 year of prior experience in US Trucking Industry is required. Could be in one of the positions:
Updater
Dispatcher
Support/ After Hours

📋 Scope of services
Track active loads from pickup through delivery
Confirm driver status, location, and estimated times of arrival
Communicate with drivers on pickup and delivery information, appointment times, and load details
Provide status updates and check calls to brokers, customers, and receivers
Update the TMS and broker tracking portals with current load status
Flag late loads, service failures, and delays early enough to be resolved
Identify potential detention, TONU, layover, and other accessorial situations and escalate them
Collect and file transportation documentation — BOLs, PODs, rate confirmations
Search load boards (DAT, Truckstop, and broker portals) and present suitable load options to the dispatch function when requested
Assist with booking loads the company has approved — completing carrier packets, confirming pickup and delivery details, and processing rate confirmations
Escalate breakdowns, accidents, and cargo issues immediately
Prepare end-of-coverage handoff notes for the dispatch function

🌐 Language
Fluent English (required)
Fluent Russian (required)

💻 Contractor requirements
You provide your own laptop/PC, high-speed internet, headset, and quiet working environment
Registered as self-employed, sole proprietor, or business entity in your country of residence
Responsible for your own taxes, social contributions, and local registrations
Able to complete and sign IRS Form W-8BEN or W-8BEN-E
Services performed from outside the United States

📩 To apply: Send your CV with the word «Tracking» at the top of your message. Applications without the keyword won’t be reviewed.

Pay: $800-1600