Администратор на ресепшен

Responsibilities:

• Greet guests and check them in/out of the hotel.
• Handle guest requests, inquiries, and complaints in a professional and timely manner.
• Maintain accurate guest records and reservations using a computerized system.
• Process payments and handle financial transactions.
• Keep track of room availability and assign rooms to guests.
• Generate reports and statistics as needed.
• Maintain a clean and organized front desk area.
• Answer phone calls and direct them to the appropriate department or individual.
• Assist with maintaining inventory and ordering supplies as needed.
• Monitor security in the lobby and front desk area.
• Perform miscellaneous job-related duties as assigned.

requirements:

• Education and related years of experience

• College diploma or 4-year bachelor’s degree
• 1 year of experience
• Good knowledge of Russian, Kazakh and English oral and written

Conditions:

• shift work schedule
• food, night delivery