Admissions Specialist

IMPORTANT!
The minimum English level required is B2 (Upper Intermediate).
Please submit your CV in English — applications in other languages will not be reviewed!

About Us: 

Coventry University, founded in 1843, is a forward-looking, modern institution with a proud tradition of providing high-quality education. Students benefit from state-of-the-art equipment and facilities across various academic disciplines, including business, computing, health, design, engineering, and performing arts. Coventry University has been described by Times Higher Education as “one of the most innovative modern universities, bold in its vision of the 21st-century student experience”.

Job Purpose:

The Admissions Specialist supports the delivery of an efficient, compliant and customer-focused admissions process from application to enrolment. The role contributes to smooth admissions operations and effective collaboration across the university, ensuring a positive experience for applicants and adherence to institutional and regulatory requirements.

Key Responsibilities:

• Support the daily operations of the Admissions Department, performing the full range of admissions duties in line with established policies, procedures and service standards.

• Process applications from initial enquiry through to enrolment, ensuring accuracy, completeness of documentation, and timely communication with applicants.

• Support the admissions and enrolment of international students by ensuring accurate handling and verification of required documentation in accordance with institutional policies and local regulations.

• Ensure the timely preparation and provision of university-issued documents required for the registration and onboarding of international students, while maintaining accurate student records and compliance with applicable regulatory requirements.

• Maintain accurate applicant records and ensure all admissions documentation is stored and processed in accordance with institutional requirements and data protection standards.

• Support colleagues by sharing knowledge of admissions policies, procedures and regulatory requirements to contribute to consistent and compliant practice across the team.

• Assist Head of the Department in the review and continuous improvement of admissions processes and administrative procedures to support operational efficiency and service quality.

• Monitor and respond to enquiries via the Admissions mailbox, ensuring timely responses and high customer service standards.

• Participate in staff training and support the effective use of admissions systems, tools and processes.

• Support the organisation and administration of State Scholarship processes in collaboration with university leadership and academic staff, ensuring accurate record management and timely processing of required documentation.

• Support colleagues by maintaining accurate records and organisation of Bitrix documentation, OneDrive folders, and other shared admissions resources.

• Take responsibility for the management, storage, and maintenance of applicants’ digital and physical files, ensuring accuracy, accessibility, confidentiality, and compliance with institutional requirements.